Privacy Policy
Last Updated: March 25, 2026
1. Introduction
LI Water Damage Experts("we," "our," or "us") operates the website liwaterdamageexperts.com (the "Site"). This Privacy Policy describes how we collect, use, disclose, and protect your personal information when you visit our Site or submit a form requesting services.
2. Information We Collect
We collect the following types of information:
- Contact Information: Name, phone number, email address, and any details you provide in the message field of our contact forms.
- Service Information: The type of service you are requesting and the town or area where service is needed.
- Usage Data: IP address, browser type, pages visited, time spent on pages, referring URL, and device information collected through cookies and analytics tools.
- Marketing Data: UTM parameters, referral source, and campaign identifiers that indicate how you found our Site.
3. How We Use Your Information
We use the information we collect to:
- Respond to your service inquiry and provide a free inspection or estimate.
- Connect you with licensed, insured water damage restoration or mold remediation contractors in your area.
- Communicate with you about your inquiry via phone, email, or text message.
- Improve our Site, services, and marketing efforts.
- Comply with legal obligations.
4. Information Sharing
We may share your contact information with licensed, insured water damage restoration and mold remediation contractors who serve your area on Long Island. These contractors will contact you regarding your service inquiry. We do not sell your personal information to unrelated third parties for their own marketing purposes.
We may also share your information with service providers who assist us in operating our Site, processing form submissions, and analyzing usage data (e.g., hosting providers, analytics services, CRM systems).
5. TCPA Compliance & Consent
By submitting a form on our Site, you provide your prior express written consent to be contacted by LI Water Damage Experts and its licensed contractor partners at the phone number you provided. You consent to receive calls and/or text messages, including via automated telephone dialing systems and pre-recorded messages, regarding your service inquiry.
You are not required to provide consent as a condition of purchasing any goods or services. Message and data rates may apply. You may opt out of text messages at any time by replying STOP to any message. You may opt out of calls by informing the caller that you wish to be placed on our internal do-not-call list.
Message frequency varies. We will not send more than 5 text messages per inquiry unless you request additional communication.
6. Cookies & Tracking Technologies
We use cookies, pixel tags, and similar technologies to collect usage data and improve your experience. This includes Google Analytics for website analytics. You can control cookie settings through your browser preferences.
7. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes described in this Privacy Policy, or as required by law. Lead inquiry data is typically retained for 24 months from the date of submission.
8. Your Rights
Depending on your jurisdiction, you may have the right to access, correct, delete, or restrict the processing of your personal information. To exercise these rights, contact us at leads@liwaterdamageexperts.com or call (516) 555-0100.
9. Security
We implement reasonable administrative, technical, and physical safeguards to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure.
10. Children's Privacy
Our Site is not directed to children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.
11. Changes to This Policy
We may update this Privacy Policy from time to time. The updated version will be indicated by the "Last Updated" date at the top of this page. We encourage you to review this Privacy Policy periodically.
12. Contact Us
If you have questions about this Privacy Policy, contact us at:
LI Water Damage Experts
Email: leads@liwaterdamageexperts.com
Phone: (516) 555-0100
Website: liwaterdamageexperts.com